Terms & Conditions
Effective Date: January 1, 2025 | Last Updated: January 22, 2026
1. Acceptance of Terms
Welcome to SupportVest. By accessing or using our mobile application and website (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and SupportVest ("we," "our," or "us"). We reserve the right to modify these Terms at any time. Your continued use of the Services after any changes indicates your acceptance of the new Terms.
2. Description of Services
SupportVest is a financial literacy education platform that provides:
- Interactive financial education lessons and quizzes
- Gamified learning experiences with virtual currencies (VestCoins, FinIQ)
- Progress tracking and personalized learning paths
- Leaderboards and competitive features
- Portfolio simulation tools for educational purposes
- Vestabrary financial terminology dictionary
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.
4. Age Requirements
SupportVest is intended for users aged 13 and older. By using our Services, you represent that you are at least 13 years old. Users under 18 should review these Terms with a parent or guardian.
5. Virtual Currency
Our Services include virtual currencies (VestCoins, FinIQ) that are:
- For entertainment and educational engagement only
- Not redeemable for real money or monetary value
- Non-transferable between users
- Subject to modification or removal at our discretion
Virtual currency has no real-world value and cannot be exchanged, sold, or transferred outside the Services.
6. Subscription Services
We offer subscription plans with enhanced features. By subscribing, you agree to:
- Pay the applicable subscription fees
- Automatic renewal unless cancelled before the renewal date
- Cancellation through the platform where you subscribed (Apple App Store or Google Play)
Subscription fees are non-refundable except as required by applicable law or as specified in the app store's refund policies.
7. User Conduct
You agree not to:
- Use the Services for any unlawful purpose
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any systems
- Use automated systems or bots to access the Services
- Collect or harvest user data without consent
- Post or transmit harmful, offensive, or inappropriate content
- Engage in cheating or manipulation of game mechanics
8. Intellectual Property
All content, features, and functionality of the Services are owned by SupportVest and are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks, logos, or branding without authorization
- Reverse engineer or decompile the application
- Create derivative works based on our content
9. SMS/Text Messaging Terms
If you opt-in to receive SMS messages from SupportVest:
- You consent to receive automated text messages related to your account, learning progress, and promotional content
- Message frequency varies based on your activity and preferences
- Message and data rates may apply based on your carrier plan
- You can opt-out at any time by replying STOP to any message
- For help, reply HELP or contact support@supportvest.com
- Carriers are not liable for delayed or undelivered messages
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted or error-free
- Defects will be corrected
- The Services are free of viruses or harmful components
- The educational content will meet your specific learning objectives
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPPORTVEST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Services
- Any unauthorized access to or alteration of your data
- Any financial decisions made based on educational content
- Any third-party conduct on the Services
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless SupportVest, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
13. Third-Party Services
Our Services may contain links to or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of third-party services. Your interactions with third parties are solely between you and such parties.
14. Termination
We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Services ceases immediately
- Virtual currency and progress may be forfeited
- Provisions that should survive termination will remain in effect
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Fulton County, Georgia.
16. Dispute Resolution
Any dispute arising from these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SupportVest regarding the use of our Services.
19. Contact Information
For questions about these Terms, please contact us:
- Email: legal@supportvest.com
- Support: support@supportvest.com
- Website: www.supportvest.com